![]() ![]() Essentially, we take the mess of info coming out… Got a game you think we should be looking at? Contact or send it to: Kotaku AustraliaLevel 4, 71 Macquarie StSydney NSW 2000 So, uh, what exactly is this ‘blog’ thing? We’d love to say it’s some magical technology developed in secret by Thomas Edison parallel to his work with electricity, but it wasn’t. ![]() If you’d like to contact Kotaku with suggestions, comments, or product announcements, you can email us at Kotaku Australia is published by Allure Media in association with Gawker Media. Sure, you could mosey over to the US site, but you’d miss out on all the juicy gaming goodness that’s relevant – and important – to you. The Australian edition of Kotaku is focused on taking all this fantastic news and crafting it into a tasty treat for all you Aussies and Kiwis. Whether it’s the latest info on a new game, or hot gossip on the industry’s movers, shakers and smashers, you’ll find it all here and nicely packaged at Kotaku. They’d be one in the same in every lexicon on the planet if it were humanly possible. So if you’re based in Europe, or the UK, go on out there and get your Switch Joy-Con drift issues repaired by Nintendo for free, dammit. If so, that puts the Switch (and the Joy-Con drift issue) under Australian consumer law and the various protections that apply to customers. Luckily for us, we have pretty good consumer laws and watchdogs (hi ACCC), who are regularly quite good at sorting issues like this out.Īs a result, users in Australia are entitled to free repairs should they prove that the Nintendo Switch was purchased in Australia, with a serial or production number. In Australia, it’s been a bit of a wild, rather implicit, ride for owners trying to get the same free repair rights here. Obviously, Nintendo does reserve the right to refuse any free repair if they believe the fault is the result of unofficial modification or due to another issue that’s not Joy-Con drift. This applies even if the syndrome is caused by wear and tear and even if the 24-month manufacturer’s warranty provided by Nintendo has expired.” “Nintendo offers to consumers who purchased Nintendo Switch Joy-Con controllers in the European Economic Area (EEA), UK and Switzerland that the repair of a responsiveness syndrome of the analogue stick will be conducted at no charge by Nintendo official repair centres. “Until further notice, Nintendo will not charge you in the European Economic Area (EEA), UK and Switzerland for the repair of the responsiveness syndrome irrespective of whether this is caused by a defect or by wear and tear. This is now what reads on the Nintendo UK support page, in regard to repairs for Joy-Con drift issues, which is similar to that of the other regions: Now, the change in Nintendo UK and Europe’s policy brings it in line with other regions like North America, Latin America and France, where there’s no warranty requirement to repair the Joy-Con for free. One lawsuit claimed that Nintendo knew they were selling broken Switch controllers. The EU also called for investigations into the Switch’s Joy-Con drift issues after they received thousands of complaints. Nintendo then became subject to multiple lawsuits across many different regions concerning the faulty Joy-Con. When these Joy-Con drift issues were reported and sent off to Nintendo, some owners were told that they either needed proof of purchase of the consoles while others were asked very few questions and given a free repair. Many Nintendo Switch users reported issues the second they got their hands on the console and have faced a rather uphill battle with Nintendo to get them fixed. The long-troubled, and widely hated, Joy-Con has been plagued with what’s labelled as ‘Joy-Con drift’, which Nintendo UK cites as “ responsiveness syndrome,” for its whole life since the launch of the Switch back in 2017.
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